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Writer's pictureNeil Burton

Electrifying Australia: Polestar's Innovative Approach to EV Retail Expansion

Updated: Aug 30

Polestar launched into the Australian market in November 2021, shortly after lock-out restrictions were lifted.  At the time Polestar had no field sales force, and no physical spaces (dealerships).  In Partnership with the agency Design Team, Mash recruited, trained, managed and motivated teams across Australia to run test drive programs from pop-up locations in target market rich locations.

2.5 years on from launch, in 2024, Mash staff continue to support Polestar retail spaces in Sydney, Melbourne and Brisbane and support at the largest EV events across Australia and help to switch on new markets in Canberra, Adelaide and the Sunshine Coast.

Did you find our case studies insightful? We hope they've given you a glimpse into the world of Mash and our approach to event staffing. As Australia's premier staffing agency, we're not just about filling positions – we're about creating unforgettable experiences and unleashing the full potential of every team member.

At Mash, we pride ourselves on being the "Masters of Activation Staffing Heroics" (MASH). This isn't just a catchy acronym; it's the core of our philosophy. We believe that staffing solutions go far beyond simply providing bodies to fill roles. Instead, we focus on how our promotional staff, brand ambassadors, and event personnel can significantly enhance brand experiences and create lasting memories for customers.


We believe that every staff member has the ability to deliver a meaningful customer experience that lives long in the memory.  The key to this lies in unlocking the potential of our staff through inspiration, comfort, control, and support. We've taken this a step further by incorporating Patrick Lencioni's three principles of employee engagement into our approach:


  1. Ensuring our employees feel known by their leaders

  2. Helping them understand that their job matters and who it matters to

  3. Enabling them to gauge their own progress and contribution


These principles guide everything we do, from our initial briefings to our ongoing training and support programs. We're constantly refining our processes to create an environment where our staff are engaged, inspired, and delivering high-energy performances.


Whether you're looking for conference staff, corporate event staff, or retail staff for experiential marketing campaigns, Mash has the expertise and the people to make your event shine. Our staffing solutions are tailored to each client's unique needs, ensuring that every brand ambassador and promotional staff member is perfectly aligned with your brand values and event objectives.


We don't just stop at providing exceptional staff. Our commitment to leadership development means we work closely with our clients to improve on-site leadership, creating a cohesive and motivated team that can tackle any challenge. This focus on leadership and inspiration is what sets Mash apart in the world of event staffing.


As an Australian staffing agency, we understand the local market and cultural nuances, allowing us to provide staffing solutions that resonate with Australian audiences while meeting international standards of excellence.


So, whether you're planning a corporate conference, a retail promotion, or a large-scale experiential marketing campaign, Mash is here to help. Our team of professional, energetic, and skilled staff are ready to bring your vision to life and create memorable experiences for your audience.


Ready to take your events to the next level? Contact Mash today and discover how our unique approach to staffing can transform your brand activations. Let us show you the power of inspired, engaged, and well-supported staff in creating extraordinary experiences.

Join us in our mission to revolutionize the event staffing industry. Together, we can create events that don't just meet expectations – they exceed them, leaving lasting impressions and driving real results for your brand.


Get in touch with Mash now, and let's start crafting your next successful event!


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